Arthur Lawrence is urgently looking for Service Desk Support Engineer for our client in San Jose CA,

Please review project details and respond back at your earliest

Must Have:

• 4+ years of experience with technical support with Microsoft core business application and operating systems
• Provide basic technical support at network level with WAN and LAN
• Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
• Resolve complaint at customer level or escalate to engineer level support if required at TAT
• Candidate will need to enter and maintain data on Outlook Calendar
• Good communication skills also need to be able to multi task.
• Must be a good team player. Should also be able to lift objects around 30 Pounds
  
  

For further details you can contact Joseph at 346.308.2048 or email atJoseph@arthurlawrence.net